Around the World
[India] First Batch of Students Graduate With Certificates in AI, Coding and Programming From Samsung Innovation Campus
2023. 5. 19
Samsung Innovation Campus, Samsung Electronics’ CSR program, granted certificates in AI, Coding and Programming to its first batch of 196 students in Bengaluru. Samsung Electronics India launched the Samsung Innovation Campus program at eight campuses nationwide to impart knowledge and skills needed in the technology field. As part of the Samsung Innovation Campus program, a total of 3,000 students will be imparted skills in AI, IoT, Big Data, and Coding & Programming across India in 2023.
[Indonesia] [Editorial] Samsung Attracts New Customers Through Digital E-Commerce Strategy
2023. 5. 18
Samsung Electronics discovered that more consumers in Southeast Asia and Oceania (SEAO) are choosing to shop online, with 8 in 10 surveyed internet users making online purchases by the end of 2021, including 87% of consumers in Indonesia. To enhance the e-commerce experience for consumers, Shawn Kwon, Head of Regional Online Business at Samsung Electronics Southeast Asia and Oceania, has identified three trends based on consumer shopping habits that will shape its retail offerings and services.
[U.S.] Samsung Ranks No. 1 in Customer Satisfaction by ACSI® for 5G Mobile Devices
Samsung Electronics America has been ranked No. 1 for customer satisfaction among 5G mobile devices in the 2023 American Customer Satisfaction Index Survey (ACSI®). In addition, Samsung claimed first place for overall quality, product quality and service quality for 5G smartphones as well as perceived value among overall brand comparisons. These awards serve as recognition for Samsung’s continued investment in creating the best device technology for its users.
[U.S.] An Inside Look Into Your Mobile Device Repair Journey With Samsung Care
The Samsung U.S. Newsroom highlighted some of the exceptional customer experiences and device care services offered to users through the Samsung Care program. With a variety of options, including walk-in, mail-in and “We Come to You” (in-person service via van), users can feel at ease receiving authorized care at their convenience regardless of location. By providing quality repairs and promoting a circular economy, Samsung Care is helping users reduce e-waste and keep their devices in tip-top shape.
[Vietnam] Samsung Recognized for Foreign Investments in Vietnam
Samsung Electronics was recognized for its meaningful investments in Vietnam at the “Stronger Investment Partnerships for a Thriving Vietnam” seminar, topping the list of 10 organizations recognized. At the event, Jooho Choi, Head of Samsung Vietnam Manufacturing Complex, gave a speech sharing the success stories of Samsung’s 15-year investment presence and its projections for maintaining sustainable economic growth and foreign direct investment (FDI) businesses in Vietnam.
[South Africa] Samsung’s Future Generation Lab Does the SmartThings
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Samsung Electronics Africa is promoting some of the unique and innovative ways Gen Z is incorporating SmartThings device functions and experiences into their lives. Through its “Gen Zs Do the SmartThings” campaign, Samsung is showcasing how the SmartThings multi-device system has simplified lives in eye-catching stories from influencers. Made by Gen Z for Gen Z, the campaign features products including The Serif, The Freestyle, Galaxy Buds2 Pro, Galaxy Watch and more.
[U.S.] Samsung Innovation Campus Learner Spotlight: Natia Lollie
Samsung U.S. Newsroom spotlighted Natia Lollie, a participant in the Artificial Intelligence (AI) course at Samsung’s Innovation Campus, a virtual educational program designed to give Millennial and Gen Z women the opportunity to develop their skills and knowledge in fields related to emerging technologies. Lollie explains how Samsung’s support for gender diversity in AI is a significant step for inclusivity and representation. She hopes to utilize the valuable knowledge gained from Samsung Innovation Campus to jump-start a career in AI and robotics.
[Italy] Samsung Survey Discovers How Technology Unites Families in Italy
In celebration of International Family Day on May 15, Samsung Electronics Italy conducted a Trend Radar survey in partnership with Human Highway to look at the way technology shapes and influences families and different generations in Italy. The results found that Italians view technology as central and fundamental to their lives, with 96% and 93% of respondents stating that devices and household appliances, respectively, are important to their everyday lives. Although different generations display varying levels of technological use and prowess, the survey highlights how technology is able to bridge the gap between demographics, bringing loved ones of all ages closer together.
[Latinoamérica] Samsung’s Metaverse Minigame Takes Inspiration From the Sustainability of the Galaxy S23 Series
On May 18, Samsung Electronics Latin America is introducing a new minigame to House of SAM, the virtual space within the metaverse platform Decentraland. Inspired by the sustainability of the Galaxy S23 series, the new game “ECO Run S23” invites players to take part in a scavenger hunt to find and then appropriately recycle materials. Available at three levels of difficulty, players who complete the game first can win an NFT in the form of S23 Sneakers.
[U.S.] Samsung VP Bill Lee Shares His Diversity, Equity & Inclusion Journey
Bill Lee, VP of Consumer Electronics Retail Operations at Samsung Electronics America, discussed his diversity, equity and inclusion (DEI) journey with the Samsung U.S. Newsroom. In this interview, Lee, a Korean American born in New York City, shares his excitement about the growth of Samsung’s DEI efforts as well as his love for taking his teammates out into the woods.
[India] Samsung Design Delhi: 15 Years of Innovation, Growth and Success
Samsung Design Delhi (SDD) is celebrating 15 years since its foundation as one of Samsung’s Global Design Hubs in India. Founded with the vision to derive local innovative insights from India, over the past 15 years SDD has grown from a small team of designers to become a world-class design center working across a range of product categories.
[Sweden] Samsung and Turnpike Partner To Digitalize the Hotel Hospitality Experience
Samsung Electronics Sweden and Turnpike are collaborating to take Stockholm’s Clarion Hotel Sign hospitality experiences to the next level by “digitalizing” staff for more efficient operations. Using Samsung’s Galaxy Watch4 devices implemented with Turnpike’s workflow systems, hotel staff can stay connected and up to date with their tasks and relevant priorities. With connected schedules and messages sent in real-time to each staff member’s wrist, the goal of this partnership is to ultimately streamline and improve the hotel’s daily operations for employees as well as guests.
[Italy] Samsung and Diesel Announce Collaboration With Exclusive Covers for the Galaxy S23 Series
Samsung Electronics Italy has partnered with iconic lifestyle brand Diesel to release a new exclusive collection of covers for the Galaxy S23 series. Featuring the Diesel logo and the brand’s iconic colors, the cases have been designed to allow users to personalize their devices while protecting them. The collaboration launch was celebrated with an exclusive event in Milan.
[Thailand] Samsung Receives a Plaque of Honor at the 26th National Assembly of the Blind
For the third year in a row, Samsung Electronics Thailand has received a plaque of honor at the 26th National Assembly of the Blind, a private organization that supports operations for the Association of the Blind in Thailand. The award was granted in recognition of the company’s focus on product design and comprehensive services that provide the best experience to all users, including those who are visually impaired.
[Indonesia] Capturing Indonesia’s Natural Beauty With the Galaxy S23 Ultra 5G
In order to showcase the leading camera features of the Galaxy S23 Series 5G, Samsung Electronics Indonesia harnessed the device to capture some of Indonesia’s natural beauty. The Galaxy S23 Ultra 5G’s 200MP camera and enhanced Nightography capabilities produced epic shots of Wae Rebo Village, located in East Nusa Tenggara province, Indonesia.
[Peru] Samsung Peru Announces the “S23 Film Fest”
With the goal of encouraging young talent within the field, Samsung Peru, in collaboration with Cinescape, has introduced the “S23 Film Fest”. This short film contest encourages people over the age of 18 to record their epic creations entirely using the Galaxy S23 Ultra, with finalist announcements and judging to take place in May.
[India] Samsung Innovation Campus Bengaluru: Young Techies Share Their Journeys
Samsung Innovation Campus in Bengaluru, India, is helping young minds innovate in all kinds of ways. In order to share more about what this journey looks like, Samsung India interviewed four participants of the Campus’ programs on what they have learned so far.
[Vietnam] Celebrating the 10th Anniversary of Samsung Electronics Vietnam Thai Nguyen (SEVT)
On April 20, Samsung Electronics Vietnam celebrated the 10th anniversary of Samsung Electronics Vietnam Thai Nguyen (SEVT), marking the 15th year of Samsung’s large-scale investment and development in Vietnam. At an event attended by leading regional figures as well as Samsung executives, SEVT received a third-class Labor Order from the President and the Emulation flag from the Thai Nguyen People’s Committee in recognition of the company’s ongoing efforts in the region.
[Chile] Samsung Launches Campaign To Encourage Responsible Management of Electronic Waste
Samsung Electronics Chile has launched a “Recycle and Save” initiative targeted at those looking to upgrade their appliances. Those who participate and elect to responsibly recycle their old electrical products free of charge can receive a discount when purchasing their next appliance through the company’s website. This program is the latest in Samsung Electronics Chile’s annual investment of US$250 million toward recycling initiatives.
[Australia] Samsung Continues Its Four-Year Winning Streak as Australia’s Best TV Brand
As the recipient of the “Best TV Brand” award in Finder Australian’s 2023 Customer Satisfaction Awards, Samsung Electronics Australia has made history by marking its fourth year holding this acclaimed title, a streak no other TV brand has achieved. Samsung secured the highest scores amongst 11 competing brands in categories including Performance, Image quality and Overall experience, as rated by Australian consumers.
[Canada] Samsung Ranked a Top Five Most Reputable Company in Canada
Samsung Electronics Canada has been named the fourth most reputable company in Canada, according to Leger’s annual Reputation Study. The study, now in its 26th year, has become the benchmark for measuring corporate reputation in Canada, and this year’s study of over 38,000 Canadians across six recognized pillars of recognition marks the tenth year in a row that Samsung has earned a spot on the Top 10 list.
[U.S.] Samsung Unveils Expanded Connectivity Between Galaxy Watch and Peloton Devices
Samsung Electronics America announced Galaxy Watch5 and Watch4 series smartwatches will roll out the Peloton Watch App. Users are able to connect to Peloton Bike, Bike+, Tread, Row and Guide through the app, providing users the ability to see their heart rate on screen during a workout. The Peloton Watch App empowers users with more control and visibility over their home workouts.
[India] Samsung To Set Up 15 Premium Experience Stores Across India by 2023
Samsung Electronics India has announced that it will be bringing 15 premium experience stores to top cities around India by the end of 2023, creating a new benchmark for premium electronics retail in the country. These experience stories will showcase Samsung’s complete product ecosystem through a range of dedicated zones and Galaxy Workshops designed to engage younger consumers and showcase to them how Samsung’s innovations can help them pursue their interests more efficiently.
[Jordan] Samsung Jordan’s R&D Ranks Second in the Quality Track at SLU Grand Challenge at ICASSP 2023
The Samsung R&D Institute Jordan (SRJO) has come in second place in a challenge held by META during ICASSP 2023, one of the most prestigious conference of its kind in the world. The challenge, which aims to push the boundaries of technology in creating new language models for more effective voice command processing, ranked entrants on their level of quality for understanding and translating spoken speech into other languages in home electronic products, IT products and mobile communications using AI techniques. SRJO participated with a single end-to-end model that can understand the speaker’s intent immediately from an audio file, without the need for any intermediate text processing.
[Mexico] Samsung Recognized by Merco as the Most Responsible ESG Company in Its Sector
Following the company’s efforts towards corporate social responsibility (CSR), Samsung Electronics Mexico has been acknowledged as the Most Responsible Environmental, Social and Governance (ESG) Company in the Home Equipment sector of the 10th edition of Merco Responsabilidad ESG Mexico. As well as introducing initiatives catered towards caring for the environment, Samsung Electronics Mexico has been undertaking a range of comprehensive programs and services that increase accessibility for customers and that provide the next generation with the tools necessary to become future leaders in science, technology, engineering and mathematics (STEM).
[Romania] Samsung and Musette Launch a Limited-Edition Bag Inspired by the Galaxy Z Flip4
Samsung Electronics Romania and local premium fashion brand Musette are continuing to bring the essence of the Galaxy Z Flip4 to life by challenging the rules of design in their latest campaign. Their newest collaboration features a limited-edition bag called “Flip the Contrasts” and it celebrates the multitude of contrasts in the day-to-day life of every woman, during Women’s Month. The bag was inspired by the innovative design of the Galaxy Z Flip4, which is in itself a contrast: an elegant, yet powerful smartphone.
[Belgium] Samsung Chosen as Belgians’ Favorite Brand 2023
Samsung Electronics Belgium has been named Best Consumer Electronics Brand, Best Telecom Brand and Best Product Brand (across all sectors) in Belgium at the Best Brands Awards 2023. The Best Brands Awards, organized by leading European agency Serviceplan and market research company GfK, crown Belgian consumers’ favorite brands annually across 21 different sectors.